I remember when I had a meeting with a new prospect, a large cleaning company that manufactured and sold cleaning solutions to the industrial and retail sector. Obviously I was there to sell them our solution for their custom label and sticker business.
While waiting in the lobby I noticed a plaque that had 10 rules for growing the business that the founder lived by. They were all very good. And it was obvious by the size of the company that over the years these rules had served him well. It became clearly apparent that the founder was a highly driven salesman.
One of his first rules was “The life-blood of all business is new business”. I’ve never forgotten that. It impacted me and helped me to always be on the hunt for new customers.
But what happens after we make the sale is equally as important to your business. That’s where over the top customer service has to kick in so your customers keep coming back. Good experiences are everything in business.
So when we talk about customer retention the talk is pretty straight forward. Everything thing you say and do after their first experience with you will keep your customers coming back to you for your product or service. On the flip side, everything you don’t say or do will have them looking elsewhere for it and going to your competition.
Here’s a sure shot way to keep them coming back!
No joking! This item works and is good-as-gold! It’s better than the old hat, t-shirt, pen or some other type of hyped up T&T (Trinkets & Trash). Why, because it gets used over and over again. It’s the smart way to get your customers to keep on keeping on with you.
What this means to you is that you will be seen by them every day because they’ll use your Lip Balm every day. Then you can expect to be remembered when they are ready to purchase again. And hey, let’s face it, if’s it’s good enough for Google, it will definitely work for you.
Here are a couple of testimonies to prove this works:
“Many thanks for the samples…they are a big hit around the office.”
Janice Saunderson
Development Officer, SickKids Foundation
I want to order customized Lip balms Now and keep my customers remembering me and coming back to me!
“Dear Peter, On behalf of the Directors of Imagine a Cure for Leukemia, and the fund raising committee, we would like to thank you for your generous donation of the Imagine Lip Balms for our gift bags. As you know all net proceeds from our upcoming event will benefit leading edge Leukemia research.”
Nara Abrams
Director, www.imagineacureforleukemia.com
Yes, I want to order customized Lip balms Now and keep my customers remembering me and coming back to me!
For less than the price of a small Timmy’s coffee per customer you can make sure they keep coming back to you!
And here are some additional benefits:
- You can customize your label
- You can customize your message (be as creative as you want)
- You get remembered on multiple touch points
- Your ROI is guaranteed
Don’t wait and be late. Remind your customers with this item that you care about their business when you have them in front of you. Add a couple of balms to each of their orders. It’s amazingly simple and does the trick every time. You’ll see what I mean.
Oh, and if you have a Dental Clinic, you can’t afford to be without these. Your clients will love them in addition to a toothbrush.
Yes, I want to order customized Lip balms Now and keep my customers remembering me and coming back to me!
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